What Is Your Christmas Returns Policy ?

We hope that you will be delighted with your Christmas purchase. However, if it is not quite suitable, any purchases made from the 1st November 2019 can be returned up until 31st January 2020.

 We will be happy to offer you a full refund credited to the card used in the original sales transaction.

All pieces must be returned in a new and unworn condition and in their original, undamaged packaging along with your completed returns note. 

Complete the online refund process here.

Engraved pieces are non-returnable/ non-refundable.

Goods purchased online may be refunded to the original payment method at any Monica Vinader Boutique, if accompanied by their original dispatch paperwork and packaging. Unfortunately, we are unable to process an exchange for online returns in our boutiques at this time.

Received a Christmas gift that is not quite right? You can exchange your gift as long as you have your online order reference number or your gift receipt. For details on how to make an exchange follow the link here.

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