We need proof of purchase to validate whether your jewellery is within the 2-Year Warranty. You can use any of the following types of proof of purchase:
- An order number, which begins WEB, ENG, STO, EXE, etc and can be found on your order confirmation email, within your monicavinader.com account order history, on a dispatch note or gift note.
- An original Monica Vinader store printed receipt or gift receipt
- A department store or partner receipt
- A bank or credit card statement showing the transaction at a Monica Vinader location
To get started visit our 'How does the Monica Vinader 2-Year Warranty work?' page and simply follow the instructions for the option that best describes how you purchased or received your piece.
If you can’t find any proof of purchase don't worry we can still help.