GENERAL DELIVERY INFORMATION
- Next Day delivery applies for working days only and currently excludes the Scottish Isles, Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and some areas of Scotland.
- Delivery times are for in stock products only, including engraved products.
- All deliveries are tracked and must be signed for.
- When choosing a Next Day delivery option, orders must be placed by 3pm (BST) Monday to Friday e.g. for delivery Tuesday please place your order by 3pm Monday, for Monday deliveries please place your order by 3pm Friday. Orders placed after 3pm (BST) will be dispatched on the next business day.
- When choosing Nominated Day delivery options, orders must be placed by 3pm (BST) on the previous business day. For weekend deliveries orders must be placed by 3pm (BST) Friday.
- Please be aware that UK public holidays will affect your expected delivery date. When placing your order the expected delivery date will be clearly shown during the checkout process.
- Please note we are unable to deliver on Bank Holidays.
- All orders come packed in our branded boxes, free of charge.
- Complimentary gift packaging is available free of charge on all orders - please select at checkout.