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Ordering
Placing an order
Can I Have My Order Gift Wrapped?
Change or cancel an order
Change or cancel an order
Out of stock products
Do You Have Any Other Sizes Apart From What Is Showing On The Website?
My Account
What Do I Do If I Forget My Password?
How Do I Change My Personal Details & My Email Preferences?
What Ring Size Do I Need?
What Ring Size Do I Need?
MV Family
MV Family FAQs
MV Insiders
MV Insiders
Delivery & Returns
Delivery Times + Prices
What Delivery Options Are There?
Delivery FAQs
Do you offer Click and Collect in Monica Vinader boutiques?
How Do I Track My Order?
Does My Order Need To Be Signed For?
Are There Any Delivery Exceptions?
What Do I Do If An Item Is Missing Or Damaged?
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How To Return
CAN I EXCHANGE OR RETURN MY ITEM?
Returns FAQs
What Is The Returns & Refund Policy?
How Long Will It Take To Process My Return/ Refund/ Exchange?
Payments & Prices
How Do I Use A Promotion Or Offer Code?
How Do I Use A Promotion Or Offer Code?
Can I Order Gift Vouchers?
Can I Order Gift Vouchers?
What Payment Methods Can I Use?
What Payment Methods Can I Use?
Klarna
About Klarna
Klarna FAQ
Personalisation & Engraving
How Do I Personalise My Jewellery?
Can I Engrave My Jewellery?
How Long Does Engraving Take?
How Long Does Engraving Take?
How Much Does Engraving Cost?
How Much Does Engraving Cost?
Can I Return An Engraved Item?
Can I Return My Engraved Item?
Can I Engrave A Monica Vinader Piece After I Have Purchased It?
Can I Engrave A Monica Vinader Piece After I Have Purchased It?
What Can And Can't Be Engraved On My Jewellery?
What Can And Can't Be Engraved On My Jewellery?
5-Year Warranty & Repairs
Five Year Warranty + Life Time Warranty
What Is Your Warranty + Lifetime Repairs Service?
How Do I Make A Claim On My Warranty?
How Do I Make A Claim On My Warranty?
What can I do if my jewellery is outside of the 5-Year Warranty?
What Can I Do If My Jewellery Is Outside of the 5-Year Warranty?
What do I do if my jewellery is lost or stolen?
What do I do if my jewellery is lost or stolen?
I have lost one earring can you help?
I have lost one earring can you help?
Can I have my Jewellery repaired in store?
Can I have my Jewellery repaired in store?
How do I resize my Monica Vinader ring?
How do I resize my Monica Vinader ring?
Product Care & Services
Jewellery Care Guide
Jewellery Care Guide
Candles Care Guide
Candles Care Guide
Leather Accessories Care Guide
Leather Accessories Care Guide
Ethics
Ethics
Why is my jewellery tarnished?
Why is my jewellery tarnished?
Hallmarking
Hallmarking
Terms, Conditions & Privacy
Terms And Conditions
Terms And Conditions
Website Terms Of Use
Website Terms Of Use
Third Party Cookies
Third Party Cookies
Hong Kong Loyalty Programme
Hong Kong Loyalty Programme
How Do You Use Cookies?
How Do You Use Cookies?
Privacy Notice
Privacy Notice
Monica Vinader Inc Terms of Sale
Monica Vinader Inc Terms of Sale
Monica Vinader Inc Privacy Policy
Monica Vinader Inc Privacy Policy
Monica Vinader Modern Slavery Act Statement
Monica Vinader Modern Slavery Act Statement
Gift Voucher Terms & Conditions
Gift Voucher Terms & Conditions
Frontline Key Worker Discount Terms and Conditions
Frontline Keyworker Discount Terms and Conditions
Refer a Friend Terms and Conditions
Refer a Friend Terms and Conditions
Birthday Treat
Birthday Treat
Chicmi US Bounceback Offer
ChicMi Bounceback Offer