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Ordering

  • Placing an order
  • Change or cancel an order
  • Out of stock products
  • My Account
  • What Ring Size Do I Need?
  • How Do I Write A Review?
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Delivery & Returns

  • Delivery Times + Prices
  • Delivery FAQs
  • How To Return
  • Returns FAQs

Payments & Prices

  • How Do I Use A Promotion Or Offer Code?
  • Can I Order Gift Vouchers?
  • What Payment Methods Can I Use?
  • Why Are You Charging Tax For The US State I Want To Deliver To?

Personalisation & Engraving

  • How Do I Personalise My Jewellery?
  • Is Engraving Available On The Monica Vinader Website?
  • How Will I Know If A Piece On The Monica Vinader Website Can Be Engraved?
  • Is Engraving Available In Monica Vinader Boutiques And Concessions?
  • How Do I Get A Piece Engraved?
  • Can I Engrave Any Piece Of Jewellery?
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5-Year Warranty & Repairs

  • Five Year Warranty
  • How ​​Does The Monica Vinader 5-Year Warranty Work?
  • What can I do if my jewellery is outside of the 5-Year Warranty?
  • What do I do if my jewellery is lost or stolen?
  • Why is my jewellery tarnished?
  • What can I use as proof of purchase for the 5-Year Warranty?
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Product Care & Services

  • Jewellery Care Guide
  • Candles Care Guide
  • Leather Accessories Care Guide
  • Ethics
  • Hallmarking
  • Engraving
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Terms, Conditions & Privacy

  • Terms And Conditions
  • Website Terms Of Use
  • Third Party Cookies
  • Hong Kong Loyalty Programme
  • How Do You Use Cookies?
  • Privacy Notice
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